Monday, March 05, 2001
AMERICAN CALL CENTER NOW OPERATIONAL
Blackstone (www.blackstoneonline.com), one of the nation’s leading providers of prepaid products and services and ADMA Telecom, a Miami-based long distance provider have announced their latest project, American Call Center.
American Call Center (www.americancallcenter.com) is located in Guayaquil, Ecuador, the largest city in Ecuador and considered the economical capital of the country. The high-tech call center currently employs 128 multi-lingual professionals who will provide customer assistance for Blackstone POS merchants across the United States. By June, ACC is projected to employ approximately 1000 people. Blackstone POS is the most innovative point-of-sale system on the market today. By integrating the processing of all major credit cards (MasterCard, Visa, American Express and Discover Card) and ATM/bank cards with the sale of prepaid cellular and prepaid phone cards into one, easy-to-use terminal, Blackstone POS has revolutionized the electronic transaction industry.
According to Mike Acton, Blackstone’s general manager, “This was a natural progression for us – as the terminals are installed, our need to bring the customer service group in house became a necessity. Our plans to fully utilize this new facility also include gathering leads and setting appointments for our distributors across the country. This type of support will enable our distributors to be the best!” Ricardo Olloqui, president of ADMA added, “This was an ideal opportunity for us to utilize our existing network in Ecuador and create approximately 1000 new jobs.”
Blackstone has rapidly become one of the country’s largest providers of prepaid telecommunications products and services with over 300,000 retail locations nationwide. In addition to the industry’s widest assortment of prepaid calling cards, prepaid and postpaid cellular products, Blackstone also offers the most technologically advanced point-of-sale system on the market today.
For more information on Blackstone products and services, call Andy Viera at 1-800-639-9590 ext. 205 or visit their website at www.blackstoneonline.com